Terms of service


Effective Date: May 13, 2025

Welcome to SHOP AG (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, as well as the purchase and shipment of our abayas and related products (collectively, the “Services”).

By using our Services and placing an order, you agree to be bound by these Terms. Please read them carefully.

1. Orders and Payment

  • All orders are subject to availability and confirmation of the order price.

  • All prices are listed in U.S. dollars (USD) and do not include shipping or customs fees unless explicitly stated.

  • We accept most major payment methods, including credit and debit cards, PayPal, and other secure online payment options.

  • We reserve the right to refuse or cancel any order at our discretion.

2. Final Sale Policy

All sales are final. We do not offer returns, refunds, or exchanges for any products once an order has been placed and shipped. Please review your order carefully before confirming your purchase.

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery so we can review the issue.

3. Shipping and Delivery

  • We ship both domestically and internationally.

  • Shipping costs and delivery times vary by location and are calculated at checkout.

  • Once your order has been shipped, you will receive tracking information by email.

  • We are not responsible for shipping delays due to customs, weather, or carrier issues.

4. International Orders

  • Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

  • We recommend checking with your local customs office before ordering internationally.

5. Product Descriptions

We strive to ensure all product descriptions and images are accurate. However, actual colors and textures may vary slightly due to lighting and screen resolution. These differences do not qualify as product defects.

6. Intellectual Property and Content Usage

All content on this website—including but not limited to photographs, designs, logos, product images, and written content—is the exclusive property of SHOP AG and is protected by copyright, trademark, and other intellectual property laws.

Strictly prohibited:

  • Using our photos, logos, or product images for personal or commercial use without written permission.

  • Reposting our images or brand elements on social media, websites, or printed materials without credit and consent.

Unauthorized use of our content will result in legal action, including but not limited to copyright infringement claims, cease and desist orders, and DMCA takedown notices.

7. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our Services, products, or website.

8. Privacy Policy

Please review our [Privacy Policy] to learn how we handle your personal information.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and your continued use of the Services after any update constitutes acceptance of those changes.

10. Contact Us

If you have any questions about these Terms, please contact us at:

SHOP AG
Email: shopagcommunications@gmail.com